Shipping policy

This Shipping Policy is issued by Wild Wheels Outpost, the operator of Wild Wheels Outpost.

Effective Date: May 21, 2026

1. Introduction

At Wild Wheels Outpost, we provide a clear and consistent shipping experience. This policy explains how we ship orders placed on wildwheelsoutpost.com.

  • Service name Standard Shipping
  • Price Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI)
  • Handling time 1 to 3 business days
  • Transit time 5 to 8 business days
  • Total delivery time 6 to 11 business days
  • Destination United States
  • Coverage All products unless a product page says otherwise

2. Shipping Destinations

United States

  • We currently ship to addresses within the United States
  • We do not ship to P.O. boxes that cannot accept carrier delivery

Future expansion

We plan to add more regions. When we do, this page will be updated.

3. Shipping Costs

  • Standard Shipping Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI)

All shipping costs are shown at checkout. There are no hidden fees from us. Sales tax, if applicable, is calculated and displayed at checkout.

4. Order Handling and Delivery Time

Total delivery time is 6 to 11 business days from the time you place your order. This includes 1 to 3 business days of handling and 5 to 8 business days of carrier transit. Business days are Monday through Friday excluding holidays.

If an item needs extra time, the product page will show a note. That note will override the general timing above.

Order cut off time: Monday to Friday, 2pm EST

5. Shipping Methods and Carriers

Orders ship via trusted national carriers. We may use USPS, UPS, FedEx, or similar services based on destination and package size.

Shipment tracking

Every shipment includes tracking. You will receive a tracking link by email when your order ships.

Insurance

Shipments are insured against loss or damage. Contact us if there is an issue.

6. Order Tracking

After your order ships you will receive an email with the tracking number and a link to follow the delivery.

7. Delivery Issues

Delayed or lost packages

If your delivery exceeds the 6 to 11 business day window, email us at support@wildwheelsoutpost.com or call 401-218-0335.

Marked delivered but not received

  • Confirm your shipping address
  • Check with neighbors or building management
  • Contact us so we can assist with a trace

Damaged packages

We will arrange a replacement or refund as appropriate.

8. Missing Items

If something is missing from your package, contact us within 7 days of delivery and include your order number and the item details. We will send the missing item or issue a refund.

9. Returns and Refunds

We accept eligible change-of-mind returns requested within 30 days of delivery. These items must be unused, in new condition, and include their original packaging and accessories. If an item arrives damaged, defective, or incorrect, contact us within 7 days of delivery.  See our full Return Policy for for eligibility and instructions.

Return shipping: Customers pay return shipping for change-of-mind returns. For an approved return of an item that arrived damaged, defective, or incorrect, we provide a prepaid return label.

Restocking fee: Approved change-of-mind returns are subject to a 25% restocking fee based on the product price. This fee does not apply to approved returns for items that arrived damaged, defective, or incorrect.

Refund timing: Refunds are issued to the original payment method within 7 business days after approval.

10. Address Accuracy

Please enter your address carefully at checkout. We are not responsible for deliveries to addresses entered incorrectly.

If a package returns to us due to an address issue, we will contact you to arrange reshipment and applicable reship fees.

11. Contact

12. Changes to This Policy

We may update this Shipping Policy. Changes take effect when posted on this page.

Thank you for shopping with Wild Wheels Outpost.